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CPM & Feedback

What is Continuous Performance Management?

Performance is not something you measure once a year and then forget about the rest of the year.
To truly have a positive impact on performance, both employees and managers must have regular check-ins to ensure that employees are solving the tasks in the most effective and aligned way.

CPM is an SAP SuccessFactors solution that enables quick feedback on your work effort through regular, structured conversations with your manager. As a manager, it helps you keep track of your team members’ progress in a simple manner. It also offers you an easy way to provide coaching and advice.

Key features of Continuous Performance Management:

  • Better tracking of the projects you are working on: Capture and track your activities and achievements in real-time to let your manager get a clear view of what you are working on.

  • Structured and meaningful one-on-one time: The list of all your activities and achievements are available in the application. It guides your conversation with your manager, making sure all relevant topics are discussed, and lets you focus on ways to improve your future performance.
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  • Links activities to your Goal Plan: The Continuous Performance Management feature is integrated with Goal Management, so you can be sure that your work is always aligned with your performance objectives.

  • Helps you coach your team members: Coaching also plays a big role in improving employees’ performance. As a manager, you can use the feature to coach your employees and boost their professional growth.

What is Continous Feedback?

Feedback can be helpful in a lot of ways and can come from many different sources. Used in the right way, Continuous Feedback can help the employee to better understand their strengths and weaknesses. It can be collected from various users in the system, to support the manager in the evaluation of the employee, or it can be given in recognition for a job well done.

In SAP SuccessFactors Continuous Feedback can be used in the following way:

  • The manager or employee can request feedback from anyone in the system, that they have permissions to request feedback from.

  • Feedback can be given on an ad hoc basis to anyone in the system, that the user have permissions to give feedback to, without the receiver having requested it.

  • Links activities to your Goal Plan: The Continuous Performance Management feature is integrated with Goal Management, so you can be sure that your work is always aligned with your performance objectives.

  • Received Feedback can be linked to a specific Activity or Achievement in the CPM module, and thereby linking it to an objective, if it has not been linked via a request already.

  • Feedback requested by the manager will always be visible to the manager, but ad hoc feedback, and feedback requested by the employee, must be selected by the employee to be shown to the manager.

How to get started?

GP Strategies SuccessFactors EMEA Practice has completed more than 650 SAP SuccessFactors projects in more than 80 countries worldwide during the last 15 years. We are covering all major industries and we provide continued operational support and maintenance for more than 75 companies. We are a SAP Gold partner, and we have been awarded SAP Recognized Expertise in all SAP SuccessFactors areas. Together with our customers we have won 13 Quality Awards in four years. Contact us for expert guidance on Continuous Performance Management.